Job Description
Compliance Manager (Multi-Family Affordable Property Management)
SUMMARY: The Compliance Manager will support the Compliance & Leasing Consulting division of the company and will be responsible for examining and reviewing resident files for overall compliance with the Housing Tax Credit program, the Tax-Exempt Bond program, the HUD program and the HOME Investment Partnership program. The Compliance Manager must be detail oriented and able to work independently using good judgment with the ability to work under pressure with multiple deadlines. The position is located at the Home Office. Must always maintain a professional appearance and demeanor.
DUTIES AND RESPONSIBILITIES : Including the following, but not limited to. Other responsibilities may apply.
- Serve as a liaison between clients, the traveling team, and the leadership team, ensuring effective communication and coordination of assignments among all parties involved.
- Provide support to the traveling team on compliance-related matters. Will pitch in to perform on-site project-based work as needed.
- Gather information from the traveling team at the conclusion of each project to complete the project's exit summary, and coordinate with the Administrative Service Manager to deliver the final product to the client.
- Supervise and manage people in a respectful and professional manner: R esponsible for team member supervision, including recruiting/hiring, coaching and performance management, corrective counseling, assigning and tracking/monitoring work tasks, etc.
- Review files to ensure they are compliant with applicable Affordable Programs including Move-Ins, Annual Recertification, Interim Recertification, Gross Rent Changes, Terminations, and Initial Certifications.
- Monitoring Re-certification process to ensure community staff is completing the required certifications timely
- Ensure the state monitoring databases are updated monthly as required
- Assist clients with preparation for MOR, MOR Mocks, LIHTC and other relevant agency audits
- Ensure all documentation used by site staff is up to date and compliant with the governing agency
- Provide technical assistance to strengthen processes, policies and procedures to identify and correct non-compliance issues
- Gather and analyze accurate and relevant data and other information to ensure program compliance with applicable federal and state rules and regulations for housing programs (Including but not limited to the Department of Housing and Urban Development Programs and the Low-Income Housing Tax Credit Programs)
- Monitor EIV Compliance including ensuring reports are run timely and track site’s review and investigation of discrepancies
- Ensure correct usage of income and rent limits as well as utility allowances.
- Establish, maintain and work cohesively with outside vendors, state compliance personnel, site teams as well as home office staff to represent company in a professional manner
- Create electronic compliance files as needed and directed
- Attend training sessions as needed to remain current with changes to compliance rules and requirements.
- Assist in the development of materials and delivery of staff training to ensure compliance is being maintained for our clients.
- Assist in the calculation of utility allowance when directed
- Visit/travel to properties within the company’s portfolio to conduct site audits and pre-audit inspections, supervise and monitor the work performed by direct reports on consulting projects, and pitch-in to be hands on for the work being done on such projects. This role will require periodic travel in the Washington, DC metropolitan region, as well as to states where air travel and multiple overnight stays will be necessary.
- Perform administrative duties related to compliance to include filing, faxing, scanning , incoming calls, messages, and emails in a professional, respectful manner.
- Other tasks, duties, and responsibilities as assigned.
Work Location & Travel Requirements: This is
not a remote position. The role will be based in the company’s Gaithersburg, MD corporate office, though a hybrid schedule of partial work-from-home up to two (2) days/week may be offered. Site visits to communities may be required, and travel out of state may be necessary at times. Primary schedule is Monday-Friday from 8:30-5:30; schedule may shift to start earlier, end later, or include weekend work based on business needs. Travel is expected to be 10-25% normally, but could be up to 50%+ based on specific projects or tasks as needed.
QUALIFICATIONS - A minimum of 3-years work experience with affordable housing compliance (e.g., Section 8/LIHTC/Bond/HOME multilayered programs).
- Must have the technical, interpersonal and supervisory skills and experience to perform the duties and responsibilities as outlined.
- TACCs, COS, BOS, AHM or other widely known affordable housing compliance certifications required; Must obtain/maintain professional designation related to housing compliance work specifically the HCCP within one year of employment in this position.
- Express ideas and information clearly with others in person, in written form and ability to interact and communicate respectfully with people over the telephone and email.
- Ability to add, to subtract, multiply and divide in all units of measurement, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages.
- Prior employee supervision/management experience is required, specifically in roles that include the responsibilities of hiring, coaching, performance management, work assignments and tracking, etc. Experience managing a geographically dispersed team is preferred.
- Extremely detail-oriented, service-focused, and organized with strong time management skills.
- Able to thrive in a fast-paced environment with tight deadlines
- Proficient with Microsoft Office Suite (Word, Excel, Outlook, Teams, SharePoint, OneNote)
- Experience with property management software such as Yardi, Onesite and/or MRI; Ability to learn and use various software systems.
- Must be willing to travel
This role is exempt and has an anticipated annualized base salary range of $65k-$85k for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations. This position may be eligible to receive discretionary and/or performance-based bonuses on a spot or annual basis, which are variable depending on individual merit/performance, budgetary limitations, company performance, and other job-related factors. Full-time positions (30+ hours/week) are eligible for 2 weeks paid vacation, 3 weeks sick and related leave, 11 paid holidays, and health & welfare benefits as outlined on the Company’s website. To learn more about our company and our benefits, go to:
Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer.
Job Tags
Holiday work, Full time, Work experience placement, Interim role, Home office, Night shift, 2 days per week, Early shift, Monday to Friday,