The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.
The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of multiple divisions - the San Francisco Health Network, Population Health, Behavioral Health Services, and Administration. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers.
The San Francisco Department of Public Health (DPH) utilizes the Epic Electronic Health Record. Under the direction of the Epic Inpatient Applications Manager, the 9976 Epic Willow Pharmacy Technical Lead: Technology Expert supports all the various parts of the systems development cycle, including systems analysis, design, and build. The Technical Lead effectively collaborates with application analysts assigned to the Willow team, understands Epic's Willow pharmacy applications and integration with inventory and dispensing systems and is a proficient builder. The Technical Lead will guide DPH to best leverage the Epic Willow system through metric-based measures and to increase utilization with the Willow Ambulatory Outpatient Pharmacy and Willow Inventory Management modules. The Technical Lead will balance a commitment to support in addition to implementing new projects in accordance with the DPH Epic plan.
The Epic Application Teams are responsible for designing, implementing, testing, and supporting the clinical and financial aspects of the San Francisco Department of Public Health Electronic Health Record. This includes integration and interoperability with other third party clinical and financial systems and devices. The Epic Willow Technical lead is a key role in the Epic Applications Team, which is responsible for designing, testing, and supporting the pharmacy information systems of the San Francisco Department of Public Health Electronic Health Record. This includes integration and interoperability with dispensing/packaging robots and other third-party pharmacies. The Epic Willow team supports multiple pharmacy locations across 3 distinct physical locations that service the city of San Francisco. The ideal candidate will understand the use of electronic health records in the hospital, long term care, and outpatient care settings. This position will manage the Epic Willow, Epic Willow Inventory, and Epic Willow Ambulatory modules of the Epic electronic Health record and associated integration with various systems and devices. The ideal candidate(s) must have working knowledge in the following:
• Knowledge of pharmacy related workflows and/or hospital based inpatient and/or long-term care, behavioral health care, and/or patient experiences in a healthcare organization
• Understanding of a wide array of integration points, utilizing standards such as HL7, including but not limited to automated medication dispensing/packaging and Omnicell/Pyxis related build in Epic, Omnicell Anywhere RN, 340B PSG, and Walgreens Pharmacy Benefits Manager.
• Understanding of how the pharmacy department interacts operationally with other areas of the organization, such as providers, billing office, and medical records
• Clinical workflows including documentation
• Nursing workflows for medication administration
• Information Technology change control policies & procedures.
• Knowledge of flow diagramming applications: Visio
• Knowledge of collaboration platforms: Microsoft Teams & SharePoint.
Essential Duties include, but are not limited to:
MINIMUM QUALIFICATIONS
AND
including
AND
⚠️ IMPORTANT : Please attach your Epic Certification in Willow Inpatient. Be sure to include the certificate in your application as failure to do so may result in application rejection.
Substitution
Additional experience as described above may substitute for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units / forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units.
One year of full-time employment is equivalent to 2,000 hours of work experience (2,000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above 40 hours a week are not included in the calculation to determine full-time employment.
Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.
Desirable Qualifications
These desirable
Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum
How to apply:
Applications for City and County of San Francisco jobs are only accepted online at careers.sf.gov .
Our e-mail communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link .
Applicants may be contacted by email about this recruitment. Please consider using a personal email address that you check regularly rather than a work or school account.
Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
If you have any questions regarding this recruitment or application process, please contact the analyst, Katrina Navarro at katrina.navarro@sfdph.org or (628) 271-6717 .
We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging.
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.