Job Title: IT Support Specialist – Workstations & Macs
Location: Harrisburg, PA (Capitol Area)
Employment Type: Contract
Work Hours: 8:00 AM – 4:00 PM, half-hour working lunch
Job Overview:
"Navitas Partners, LLC" is seeking IT Support Specialist for an exciting job in Harrisburg, PA.
Key Responsibilities:
Monitor incident queues, take ownership, and assist end users as needed
Maintain and update support tickets with detailed documentation
Provide documentation for issue resolutions to other teams
Monitor and report PC issues; escalate as needed
Collaborate with other teams, including SCCM, Active Directory, Security, and IT Service Desk
Deploy and support PCs, laptops, and Macs in a large enterprise environment
Maintain PC images, manage profiles and certificates, and troubleshoot GPOs and network name resolution
Repair PCs and peripherals as needed
Required Skills & Experience:
3+ years supporting PCs in large enterprise environments (1,000+ devices)
3+ years deploying, configuring, and repairing PCs and peripherals
3+ years experience with Microsoft Windows and Apple macOS devices
3+ years knowledge of Active Directory and GPO troubleshooting
3+ years experience with security, disk encryption, and antivirus solutions
2+ years supporting Microsoft Office 365 across Windows and macOS
2+ years using remote tools such as SCCM Remote, RDP, or ARD
1+ year integrating macOS systems into Active Directory environments
Highly Desired Skills:
Scripting with PowerShell or VBS
SCCM OSD Task Sequences and image deployment optimization
Microsoft Deployment Toolkit (MDT) and Microsoft Desktop Optimization Pack (MDOP)
Configuration Management Console queries and reporting
Microsoft Certifications
For more details reach at resumes@navitassols.com
About Navitas Partners, LLC: It is a certified WBENC and one of the fastest-growing Technical / IT staffing firms in the US providing services to numerous clients. We offer the most competitive pay for every position. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.
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