Job Description

We’re seeking a Medical Receptionist to provide exceptional front-desk service and patient support in a busy medical office setting. This role plays a vital part in creating a positive and organized experience for patients from check-in to check-out.

Key Responsibilities

• Greet patients warmly and maintain a welcoming front desk environment.
  

• Manage a multi-line phone system: answer calls, schedule and confirm appointments, and route inquiries as needed.
  

• Check patients in and out, verify insurance information, and collect co-pays or balances.
  

• Update and maintain accurate patient demographic and insurance information in EMR systems.
  

• Coordinate patient flow by communicating effectively with clinical and support staff.
  

• Assist with paperwork, forms, and patient correspondence.
  

• Protect patient confidentiality and ensure compliance with HIPAA regulations.
  

• Perform administrative tasks such as filing, scanning, and processing mail.
  

Required Qualifications

• Minimum of 2 years of front desk or medical office experience preferred.
  

• Strong customer service and communication skills.
  

• Proficiency with EMR systems and basic administrative software.
  

• Bilingual skills a plus (not required).
  

• MediClear or equivalent HIPAA credential required.
  

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