We’re hiring a patient-focused Medical Receptionist to be the first point of contact at a primary-care clinic. You’ll manage check-in/out, scheduling, insurance verification, and front-desk communications while protecting patient privacy and delivering warm, efficient service.
Greet patients and manage check-in and check-out ; verify demographics & emergency contacts
Schedule new, follow-up, and referral appointments; coordinate reminders and provider calendars
Verify insurance (phone/web portals), collect copays, and process receipts
Answer multi-line phones; route messages accurately via EMR/inbox; manage patient inquiries
Maintain EMR accuracy (scan/upload forms, update consents), print required forms
Escort patients to exam rooms as needed and support clinic flow/huddles
Handle general admin tasks: correspondence (mail/email/fax), filing, supply upkeep, and daily reconciliation
High school diploma or equivalent
1+ year front-desk experience in a medical clinic or similar setting
MediClear or equivalent HIPAA certification
Working knowledge of EMR systems and basic medical insurance concepts
Proficiency with Microsoft Office (Outlook, Word, Excel) and general office tech
Exceptional customer service, professional communication, and active listening skills
Detail-oriented with strong time management; dependable and team-oriented