Job Description
Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today!
Responsibilities:
- Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
- Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
- Ensure all guests feel they are having an exceptional experience at the property
- Process additional administrative, bookkeeping. and accounting procedures as required
- Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
- Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment
Qualifications:
- Outstanding communication skills and excellent customer service skills are required
- Must be computer proficient; experience with accounting or reservation software is a bonus
- Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
- Overnight shift; requires flexible hours
- High school diploma or equivalent required; some college preferred
- Must be able to stand on your feet for 8 hours during a typical shift
About Company:
Acerca de LaQuinta Inn & Suites Lexington South
Fundada en 2005, Rolling Hills Hospitality opera 15 propiedades hoteleras con un enfoque central en superar las expectativas de sus huéspedes. Rolling Hills Hospitality se ha posicionado como una de las principales empresas de desarrollo y gestión hotelera de la región al incorporar altos estándares operativos y lograr una simplicidad que se puede aplicar a cualquier modelo de negocio. A través de nuestros acuerdos de gestión, somos responsables de contratar, capacitar y liderar a más de 300 empleados en todo el Valle de Ohio. Rolling Hills Hospitality actualmente mantiene relaciones honradas con las principales compañías hoteleras del país, incluidas Marriott, Hilton, IHG y Hyatt.
Job Tags
Start working today, Flexible hours, Shift work,