What You Need * No prior experience required - full training provided * Strong communication and interpersonal skills * Must be organized, dependable and coachable * Basic computer skills (Zoom, email, web tools) Your Day-to-Day Job * Making outgoing calls, emails, texts and chats from client * Explain and customize insurance benefit options * Update client info and keep records accurate * Bring a positive attitude and hit daily activity goals * Collaborate virtually with your team