Essential Duties * Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards. * Sells lubrication, safety inspection and other related services. * Maintains records on regular customers, following up periodically with telephone, mail or personal reminders. * Drains oil from crankcase and refills with required amount of oil. * Replaces oil and air filters. * Inspects vehicle fluid levels, replaces or replenishes as necessary. * Checks tire pressure and adds air if needed. * Lubricates moving parts with specified lubricants. * Communicates with parts department to obtain needed parts. * Reports machinery defects or malfunctions to supervisor. * Documents all work performed on the repair order. * Participates in manufacturer-sponsored training programs as assigned by service manager. * Keeps abreast of manufacturer technical bulletins. * Ensures that customers' cars are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle. * Keeps shop area neat and clean. * Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as when they were received. * Understands, keeps abreast of and complies with federal, state and local regulations, such as hazardous waste disposal, OSHA Right-to-Know etc. * Operates all tools and equipment in a safe manner. * Reports any safety issues immediately to management. * Other tasks as assigned. * Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Education and/or Experience * No prior experience or training. * Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience. * High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. * One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.