Job Description
Position Title: Student Loan Advocate (Inside Sales)
Type: Hourly, Non-Exempt, Full-Time, In-Office, Non-Remote
Hours: 8 hour shift, within the hours of 6am-6 pm (varies) Pay: $60,000 - $150,000 per year. This position offers a base rate and UNCAPPED COMMISSION and 100% employer PAID medical benefits for employees AND whole family includes the Mayo Clinic!
About us:
Yrefy is a private student loan refinance company dedicated to assisting borrowers burdened with delinquent or defaulted private student loans. We originate loans and change borrower's bad debt to good! Yrefy is a dynamic lender that solves the student loan dilemma with unique financial products for borrowers and investors. We stand alone with our 7-year specialized refinance and investment products. Our mission is to provide financial relief to borrowers while delivering consistent returns to our investors.
Job Description:
As a Student Loan Advocate (Inside Sales), you are the first point of contact for Borrowers and Co-Borrowers struggling with the burden of private student loans. As an Advocate, you will listen to uncover their motivations, and dig deeper to understand their “ why .” Handling inbound leads and outbound follow-ups while moving Borrowers and Co-Borrowers through the application process by gathering documents for underwriting and ensuring that we are helping each unique situation.
We are looking for someone who has a history of earning 100k+ a year in inbound sales.
100% warm leads, NO cold calling.
Duties/Responsibilities:
- Communicate directly with potential borrowers and co-borrowers to understand customers' needs and options.
- Gather and verify validation documents.
- Manage queue of accounts and ensure work standards are met with customers and agencies.
- Help develop company reputation with agencies and solicit referrals.
- Support borrowers and co-borrowers from initial contact through underwriting.
- Responsible for meeting monthly minimum goals/results.
- Document all information accurately in the CRM.
- Attend mandatory weekly sales meetings.
- Performs other related duties as assigned.
Required Skills/Abilities:
- Ability to multitask and remain calm under pressure, especially during peak hours or intense situations.
- Experience in closing deals!
- Exceptional interpersonal, customer service, problem-solving, verbal, and written communication, and conflict resolution skills.
- Decisiveness and attention to detail.
- Proficient in Microsoft Office Suite.
Education and Experience:
- Three (3) years of experience in consultative sales.
- Previous experience in cosmetic consultations, ie dentistry, plastic surgery, hair replacement, hair removal are welcomed.
- Debt relief/debt settlement are welcomed.
- Experience in the student lending field is preferred, but not necessary.
Why Join
Check out some of our amazing benefits.
- 100% Employer Paid Medical for Employee AND Whole Family Includes the Mayo Clinic
- Safe Harbor 401k/ROTH Plan with a 4% Company Match
- Dental Insurance
- Vision Insurance
- Company Paid Term Life Insurance
- Supplemental Voluntary Life Insurance
- Company Paid Short-and Long-Term Disability Insurance
- Voluntary Pet Insurance
- Fully Subsidized LifeTime Gym Membership
- Tuition Reimbursement
- Catered Friday Lunches
- Fully Stocked Kitchens
- Fun in Office Work Environment
- Opportunity to Work at a Fast-Growing Company
- And More!
Job Tags
Hourly pay, Full time, Temporary work, Relief, Remote job, Work alone, Shift work,